Policies

Our mission is for our guests to enjoy their stay at Sunrise Landing Bed and Breakfast as much as possible. Our bed and breakfast accommodations and longer-term vacation rental offer unmistakable comfort and beautiful views while our breakfasts are delicious and nourishing. To help ensure a wonderful Finger Lakes vacation experience for all, we have established some basic policies for our lakeside inn at Seneca Lake, NY.

The following policies are applicable for Bed and Breakfast stays (For Vacation Rental option,  see Vacation Rental Policies):

A two-night minimum stay on weekends is required, unless we happen to only have one night available.

Credit card number or check (for amount equal to one night, plus tax) is required when booking reservation.

Cancellation must be within two weeks (3 weeks for racing event weekends and for the Finger Lakes Wine Festival weekend). Cancellations which are given with less time than the policy states, are subject to a one-night charge – unless we are able to rebook the entire period reserved. When several couples or groups reserve several suites, individual phone contact to provide a name and a credit card number is preferred. “No Shows” without any cancellation notice are subject to a charge for the entire period of the reservation, unless it is re-booked.

Personal checks, travelers’ checks, American Express, Visa, MasterCard, and Discover are accepted.

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All prices are plus 12.00% state and local taxes and are subject to change (if prices should change after you make your reservation – you are assured of the rate at the time you reserved).

Check-in between 3 PM. and 6 PM and check-out by 11 AM. (or request other arrangements)

Sunrise Landing is smoke free. Smoking outside is permitted in areas that do not disturb others. If you intend to smoke outdoors please consult with us so that we can assist with this issue.

We can accommodate children 12 years of age and over. Due to the terrain, our property is not child-safe for very young children.

Sorry, as much as we love “furry friends” we cannot accommodate pets.

Sunrise Landing Bed and Breakfast is located on a private, unpaved road – which is steep in parts. The road is maintained and plowed but in the winter months navigating it often requires an all-wheel-drive vehicle with aggressive snow tires. We can also provide off-site parking and shuttle service to and from your car, at any time – and always do this as a matter of policy when snow is predicted or on the road.

Sunflower & Iris Apartment Suites – B&B Kitchen Policy

  • Just as in our other suites, housekeeping service includes the removal and replacement of glasses and, in the Sunflower, a few other items such as pre-rinsed dishes & flatware. In the Iris Suite, we will load a few pre-rinsed dishes into the dishwasher.
  • If guests wish to leave an abundance of dishes & pots from the night before, for housekeeping to take care of in the morning, this expanded service can be provided for an additional charge – advance notice is requested.
  • Please pre- rinse/scrub all dishes/pots & place well rinsed items, in sink and on counter.
  • If you use the outside grill, we ask you to please take care of your own grilling tools/baskets, & other items brought from home.
  • Please be considerate of other guests in the house when considering what to cook, as some odors linger and carry throughout the house (such as shell fish, and other strong fish).
  • If you have any questions or special request your host will be happy to discuss with you.

Privacy Policy (Our Privacy Policy applies to both B&B and Vacation Rental option)
This privacy policy discloses the privacy practices for http:www.sunriselandingbb.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Our Partners
When we partner with other parties to provide specific services and a guest signs up for those services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Refund
We do not take a deposit, we take your credit card information to secure your reservation.  Your card is not charged until the completion of your stay.  Should adjustments need to be made please address them prior to leaving Sunrise Landing Bed & Breakfast.